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Forum Discussion
Personal account to Business account - All files gone
This will be a long post as I've never experienced any thing like this:
1.) I have had my personal Dropbox account for so many years and been paying the PRO-subscription for couple of years. It...
Hi Jay
I don't really understand your question. Here are some screenshots:
As you can see I'm signed into the business account with my work email and in the Dropbox drop-menu I can also sign into my 'new' personal account (switch between accounts)
On my Mac I can also see two Dropbox folders, Amenic ehf (Business dropbox from my work) and Dropbox personal (my new personal account).
I hope you are understanding what I mean with my questions. I have only one external hard-drive for my Dropbox (12TB) and now both my business Dropbox that took over my old personal Dropbox account is there with a folder and my newly created account with no data in it. How can I move all the data (2TB) from my agressive business account that took over my personal account onto my new personal account WITHOUT having to re-download anything?
''How can I say to my personal Dropbox account hat I own access to all the files in my business account, then point my personal account onto the folder where all the files are (in my business account folder) and tell it ''Hey there are all the data, read them and confirm and when you're done you will see that we don't have to download anything''''
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey fannafreyr, allow me to pitch in as well.
While you can't share the actual (parent) folder with your name on it, you should be able to share the contents, so each of the folders inside.
Keep in mind, though, that these are two different Dropbox folders from different Dropbox accounts at this point.
So, sharing the files from one account to the other, will populate them in the personal account/Dropbox folder as well and there's no way to tell the app now that these are the same folder, it would be too complicated.
However, you can delete the files and free up the space in the Business account afterwards, once the files are shared with the personal one.
Thanks for the reply Hannah
So would you have me go to every folder/file in the business Dropbox file (my former personal Dropbox account) and click each and every one and share there to my new personal account? I must have 200-300 folders in there. Is there not any easier way to do this?
And by this message ''So, sharing the files from one account to the other, will populate them in the personal account/Dropbox folder as well and there's no way to tell the app now that these are the same folder, it would be too complicated.'' you are basically telling me that I have to re-download the 2TB to my new personal Dropbox folder? Even though it's on the same hard drive as the business Dropbox folder? I can't just copy the content from the business one, paste into my personal account Dropbox folder (on the same hard drive), then share all the folders from my business Dropbox to my personal and then my personal Dropbox already has all the items/data in it's folder and it doesn't have to download them?- Walter
Hey fannafreyr - sorry to jump in here, but I just wanted to mention that you have 2 options at this time.
The first would be to simply copy or drag and drop the content from the Business folder into your personal Dropbox account, but this will require the files to sync to the account online and be re-uploaded to the new personal account.
The second would be to ask the admin of the Business team account to remove your from the team while making sure that they convert your account back to an individual one and then invite you to join the team with another account/email address. This will require a reindex to update the account from the removal from the team, but you won't have to sit through the re-uploading process.
Let us know if you need any further assistance.
Thanks for taking the time
