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fannafreyr's avatar
fannafreyr
Explorer | Level 3
3 years ago

Personal account to Business account - All files gone

This will be a long post as I've never experienced any thing like this:   1.) I have had my personal Dropbox account for so many years and been paying the PRO-subscription for couple of years. It...
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fannafreyr's avatar
fannafreyr
Explorer | Level 3
3 years ago

Thanks for the reply Hannah 

So would you have me go to every folder/file in the business Dropbox file (my former personal Dropbox account) and click each and every one and share there to my new personal account? I must have 200-300 folders in there. Is there not any easier way to do this? 

And by this message ''So, sharing the files from one account to the other, will populate them in the personal account/Dropbox folder as well and there's no way to tell the app now that these are the same folder, it would be too complicated.'' you are basically telling me that I have to re-download the 2TB to my new personal Dropbox folder? Even though it's on the same hard drive as the business Dropbox folder? I can't just copy the content from the business one, paste into my personal account Dropbox folder (on the same hard drive), then share all the folders from my business Dropbox to my personal and then my personal Dropbox already has all the items/data in it's folder and it doesn't have to download them?


Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey fannafreyr - sorry to jump in here, but I just wanted to mention that you have 2 options at this time.

 

The first would be to simply copy or drag and drop the content from the Business folder into your personal Dropbox account, but this will require the files to sync to the account online and be re-uploaded to the new personal account. 

 

The second would be to ask the admin of the Business team account to remove your from the team while making sure that they convert your account back to an individual one and then invite you to join the team with another account/email address. This will require a reindex to update the account from the removal from the team, but you won't have to sit through the re-uploading process. 

 

Let us know if you need any further assistance. 

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