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Forum Discussion

jpark134's avatar
jpark134
Explorer | Level 4
3 years ago

Update billing info

Every instruction page tells me to go to my account page, click on settings, then click on billing, in order to update my credit card information. However, there is no "billing" button on my settings...
Account Settings
billing
Payments
Web
blackpa's avatar
blackpa
Explorer | Level 3
3 years ago

Mr Davis here need to speak with someone regarding my dropbox acct.

 

The most effective way to explain my issue is to speak with someone 

 

from your office.

 

Please contact me as soon as possible to advise me of my options.

 

                                                  Thanks

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    blackpa wrote:

    ... need to speak with someone regarding my dropbox acct. The most effective way to explain my issue is to speak with someone from your office.

    Phone support is available to Dropbox Business customers and it's handled via a callback initiated through the admin console on Business accounts. All others can find the support options available to them on the Support page. Basic (i.e. free) accounts are limited to the various self-help options such as the help center articles or the chat bot, or you can ask questions here.

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