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Caribou's avatar
Caribou
New member | Level 2
1 month ago
Solved

Visa 40% off offer not working. The price increases once I use my credit card.

I'm trying to use the Visa 40% off discount for Dropbox Plus.  Clicking the link takes me to a checkout page showing the correct pricing.  But as soon as I enter my card number, the price increases. ...
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  • Caribou's avatar
    Caribou
    1 month ago

    Oh, it's actually just sales tax.  The recomputation before and after was confusing.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey Caribou, let's see what we can find about this together.

Keep in mind that this offer seems to only be redeemable by new Dropbox users and existing Dropbox Basic users only.

Let's check if you used to be part of a paid plan in the past. Can you kindly check this page, and let me know what it reports? 

Can you also let me know the pricing you see before and after you input your billing info?

Let me know more, and we'll take it from there!

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