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Cannot change my email address via Settings
When I want to change my email adress, I need to verify it first.
I receive a pop-up, enter my new email and current one with password.
Note => email adresses are not the same.
When I change my current one to the new one (so two times the new one), I also get an error (red cross without a message).
How can I force to change my email?
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My new email has a dropbox account associated with it but how do I get the amount I paid for storage to be transferred to the other account?
Hi Megan,
I think that was the case... because I used another email adress now and it worked!I managed to change it. Thanks a lot!
Hi Megan,
Yes, my email is already verified:
If you've ever clicked on a link in an email we've sent you, you’ve already verified your email address and don’t need to do anything else. ==> done in the past.
Problem still exists.- Megan
Dropbox Community Moderator
Hey RaymondvA, would you mind taking a look at the relevant Help Center article, and let me know if this helps?
Hi Jay,
No, I did not do that? How to do it?
