We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Beaksangeun
2 years agoNew member | Level 2
Change email address that has been deleted
Hello, I was using [removed per the Community's Guidelines] for my e-mail. But the e-mail has been deleted and I can't even log in because I can't authenticate my e-mail. I want to change it to the [...
Mark
Super User II
2 years agoWithout access to the other email its very unlikely you'll be able to gain access to the account.
See https://help.dropbox.com/account-access/lost-email-access and contact support via www.dropbox.com/support while not logged in - even here on forums. You will probably find using an incognito window makes it easier.
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!