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EthanSB's avatar
EthanSB
New member | Level 2
2 years ago

Changing Email: says email already taken.

I am trying to change the email on my account to my new work email. I established the account with a personal account. The new email I am trying with saying already taken - but how since i own this email and never used it before with drop box. How can I change it?

Thank you

Account Settings
Dropbox Basic
security

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  • timonius's avatar
    timonius
    New member | Level 2
    2 years ago

    How to change my old (not active) emailadress into my new one?

     

    I tried to change the mailadress but it told me the new emailadress was already used. 

    Then i deleted my account from the new mailadress (using google account to enter) and after doing that the mailadress still does not want to change...

     

    How can i get my old account connected to my new mailadress?

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    timonius wrote:

    Then i deleted my account from the new mailadress (using google account to enter) and after doing that the mailadress still does not want to change...

    What message are you getting now that another account with that email address no longer exists?

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