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Forum Discussion
DanielleJB
5 years agoExplorer | Level 4
Expired password - frustration
Tried to log in on one computer when I received notification that my password expired.
Was still logged into my account on another computer. Tried to change the password and it wouldn't take.
I c...
- 5 years agoThanks for the ticket ID, I've replied to your message.
Please could you reply to that when you get a chance!
Mark
Super User II
5 years agoUnsure on legal action etc. but I do know that this is stated in the T&Cs - you need to have an active email account to use the system. If you dont then you cannot guarantee access.
There public statement on this is at : https://www.dropboxforum.com/t5/Dropbox-tips-tricks/I-lost-access-to-my-email-address-how-do-I-sign-in-to-my-Dropbox/m-p/512928
manual
5 years agoExplorer | Level 4
I wonder if I could use GDPR to correct my email address, as my account should have my full name on record. This is identifiable information after all.
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