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Forum Discussion

guilhermesv's avatar
guilhermesv
New member | Level 2
6 months ago
Solved

How can I disable the feature to automatically open a Dropbox link in Explorer in Windows?

Dropbox recently implemented a feature that allows you to open Windows Explorer in the folder where the file is located when you click on a link to a file in your Dropbox. I have enabled this behavio...
Account Settings
desktop
  • Jay's avatar
    Jay
    6 months ago

    Thanks for the details. Could you visit this page on your account, and turn 'Open share links on desktop' to Off. This should revert that behavior to the default.

Dawn H's avatar
Dawn H
New member | Level 2
6 months ago

I am experiencing the same issue. I also implemented the feature that once you click on a Dropbox file link typed in Word, Excel, some other platform, etc., it first opens the link in a browser window, but also automatically opens the containing File Folder on my desktop. I need to turn this feature off since my PC lags relentlessly ever since I implemented the feature. I was able to grab a screenshot of both messages/pop-ups that appear. The first appears briefly in the middle of my screen. The second appears at the bottom of the browser window.

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey Dawn H - thanks for letting us know about this and the screenshot too. 

    Can you clarify your computer's OS version, and the version/status of the Dropbox desktop app as shown in your system tray? 

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi Dawn H​ and welcome to the Dropbox Community. I wanted to check in and see if everything is working smoothly now or if you are still running into issues. 

    If you need any further help or have questions, feel free to reach out - we’re here to support you 🤗!

    Looking forward to hearing from you,

    T 😸 (Dropbox Community Manager)

    • Dawn H's avatar
      Dawn H
      New member | Level 2
      5 months ago

      Hi Theresa​. Thanks for checking in! All is well now that I was informed how to turn off that setting.

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