Dropbox recently implemented a feature that allows you to open Windows Explorer in the folder where the file is located when you click on a link to a file in your Dropbox. I have enabled this behavior as automatic, but I want to return to the default behavior and I can't find a way to disable this feature.

Thanks for the details. Could you visit this page on your account, and turn 'Open share links on desktop' to Off. This should revert that behavior to the default.

How can I disable the feature to automatically open a Dropbox link in Explorer in Windows?

14 Replies

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Dawn H
New member | Level 2
6 months ago
Hi Theresa. Thanks for checking in! All is well now that I was informed how to turn off that setting.
Theresa
Community Manager
6 months ago
Hi Dawn H and welcome to the Dropbox Community. I wanted to check in and see if everything is working smoothly now or if you are still running into issues.

If you need any further help or have questions, feel free to reach out - we’re here to support you 🤗!

Looking forward to hearing from you,

T 😸 (Dropbox Community Manager)
Theresa
Community Manager
6 months ago
Hi there guilhermesv 👋 and welcome back to the Dropbox Community

I'm glad to see you issue has been resolved and everything is working as normal once again.

I’m Theresa 👩‍💻, one of the Community Managers here, and I’m usually buzzing around the forum to lend a hand or spark new discussions.

Just wondering – are there any other Dropbox features or settings you’ve tweaked that made a big difference for you? I always love discovering fresh tips from our Community members!

Catch you around,

T😺 (Dropbox Community Manager)
Walter
Dropbox Community Moderator
6 months ago
Thanks for clarifying that for us guilhermesv - let us know if anything else comes up in the future!
guilhermesv
New member | Level 2
6 months ago
Yes :)
Jay
Dropbox Community Moderator
6 months ago
No worries, were you able to disable the feature, and has your experience returned to its previous behavior?
guilhermesv
New member | Level 2
6 months ago
Thanks! I'm looking for the option in the wrong place.
Jay
Dropbox Community Moderator
6 months ago
Thanks for the details. Could you visit this page on your account, and turn 'Open share links on desktop' to Off. This should revert that behavior to the default.
guilhermesv
New member | Level 2
6 months ago
My problem is exactly the one described by Dawn H.
Here I am running Dropbox on Windows 11, Dropbox desktop app version 227.4.4774 and I am using Firefox browser.
Thanks
Walter
Dropbox Community Moderator
6 months ago
Hey Dawn H - thanks for letting us know about this and the screenshot too.

Can you clarify your computer's OS version, and the version/status of the Dropbox desktop app as shown in your system tray?