Forum Discussion

Chemist's avatar
Chemist
Explorer | Level 3
2 years ago

How can I get my computers to sync with my new account?

Hi,   I recently upgraded my plan back to Plus, but when I did, Dropbox created a new account. How do I get my computers to sync to the new account? I can't find this command anywhere.
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Chemist, are you having issues when following the steps in the article I linked you above?

 

What do you see when you try to sign out of the Dropbox app through the preferences?

Chemist's avatar
Chemist
Explorer | Level 3
2 years ago

Hi Hannah,

 

I'm able to sign out in ACCOUNT, but not PREFERENCES.

 

I still haven't figured out how to SYNC.

 

  • Chemist's avatar
    Chemist
    Explorer | Level 3
    2 years ago

    By the way, nothing happens when I click on the Task Bar Dropbox logo. Nothing happens when I go into All Apps and click (right and left) on the app.

    I did a clean uninstall and reinstall, but nothing changed.

     

    • Chemist's avatar
      Chemist
      Explorer | Level 3
      2 years ago

      I'm using WIN10

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