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Gary21's avatar
Gary21
New member | Level 2
2 years ago

How can I stop these emails about the quota on my account?

I have been getting email messages from Dropbox about my storage space being full. Yes, I know my space is full and can be deleted. The price for plans is too expensive. I have other cloud backup tha...
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Gary21's avatar
Gary21
New member | Level 2
2 years ago

Hi Jay,

Thank you for the reply to my inquiry. I understand that I am over my quota, which I no longer need. The Dropbox software was only a trial with my HP laptop. I don't need any of those saved files. I have my files backed up to other software. My Dropbox password doesn't work and my account can be deleted.      Gary

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Gary21 wrote:

My Dropbox password doesn't work and my account can be deleted.

They won't (and can't) delete your account. You need to do that yourself, or leave the account idle for more than a year and it will be deleted automatically. If you're unable to sign in to the account to delete it yourself because your password doesn't work, you can reset your password.

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