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Forum Discussion

MH19's avatar
MH19
Helpful | Level 5
6 months ago
Solved

How do I stop the Dropbox desktop app from opening whenever I start my computer?

I get a popup, as on the right in the image below, every time I turn on my computer. How do I stop this?  
desktop
  • Walter's avatar
    Walter
    5 months ago

    Thanks for clarifying that for us MH19 

    Since there's an updated version of the Dropbox desktop app, could you give it a go from this page directly and let us know if it improved matters at all? 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey MH19 - thanks for using Dropbox and happy Monday!

This is the Dropbox desktop app's interface, not a pop-up notification. If you'd like to, you can turn off the option that enables the app to start automatically whenever you boot your computer through the app's preferences, under the General tab. 

I hope this helps and please let me know if you have any follow-up questions. 

MH19's avatar
MH19
Helpful | Level 5
6 months ago

Thank you Walter! 

So the only way to disable the appearance of this interface is by disconnecting dropbox from startup completely? 

I've had dropbox connected to startup for years. It's only in the last couple months that this disruptive box appears. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey MH19! If you follow Walter’s suggestion and turn the automatic startup Off and then On again, does the issue persist?

    • MH19's avatar
      MH19
      Helpful | Level 5
      6 months ago

      Thanks for your suggestion Nancy! Yes, I tried that and the problem does persist.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 months ago

        Hey MH19, I hope it's okay for me to jump in here as well.

        Does the system tray window remain open even if you click out of it?

        Can you also hover over the small Dropbox icon in the system tray and let us know the Dropbox app version you're using?

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