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Forum Discussion

MH19's avatar
MH19
Helpful | Level 5
6 months ago
Solved

How do I stop the Dropbox desktop app from opening whenever I start my computer?

I get a popup, as on the right in the image below, every time I turn on my computer. How do I stop this?  
desktop
  • Walter's avatar
    Walter
    5 months ago

    Thanks for clarifying that for us MH19 

    Since there's an updated version of the Dropbox desktop app, could you give it a go from this page directly and let us know if it improved matters at all? 

MH19's avatar
MH19
Helpful | Level 5
6 months ago

Thank you Walter! 

So the only way to disable the appearance of this interface is by disconnecting dropbox from startup completely? 

I've had dropbox connected to startup for years. It's only in the last couple months that this disruptive box appears. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey MH19! If you follow Walter’s suggestion and turn the automatic startup Off and then On again, does the issue persist?

  • MH19's avatar
    MH19
    Helpful | Level 5
    6 months ago

    Thanks for your suggestion Nancy! Yes, I tried that and the problem does persist.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 months ago

      Hey MH19, I hope it's okay for me to jump in here as well.

      Does the system tray window remain open even if you click out of it?

      Can you also hover over the small Dropbox icon in the system tray and let us know the Dropbox app version you're using?

      • MH19's avatar
        MH19
        Helpful | Level 5
        6 months ago

        Thanks Hannah! Yes, sure, all help is welcome.
        It's version 226.4.5094
        I can click out of it, but part of what makes it bothersome is there's no "X" button. To get out of it I have to take two or three steps. Not such a big problem given the state of the world these days, I know. But maybe one that I can find a solution to?

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