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Forum Discussion

MH19's avatar
MH19
Helpful | Level 5
6 months ago
Solved

How do I stop the Dropbox desktop app from opening whenever I start my computer?

I get a popup, as on the right in the image below, every time I turn on my computer. How do I stop this?  
desktop
  • Walter's avatar
    Walter
    5 months ago

    Thanks for clarifying that for us MH19 

    Since there's an updated version of the Dropbox desktop app, could you give it a go from this page directly and let us know if it improved matters at all? 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey MH19! If you follow Walter’s suggestion and turn the automatic startup Off and then On again, does the issue persist?

MH19's avatar
MH19
Helpful | Level 5
6 months ago

Thanks for your suggestion Nancy! Yes, I tried that and the problem does persist.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey MH19, I hope it's okay for me to jump in here as well.

    Does the system tray window remain open even if you click out of it?

    Can you also hover over the small Dropbox icon in the system tray and let us know the Dropbox app version you're using?

    • MH19's avatar
      MH19
      Helpful | Level 5
      6 months ago

      Thanks Hannah! Yes, sure, all help is welcome.
      It's version 226.4.5094
      I can click out of it, but part of what makes it bothersome is there's no "X" button. To get out of it I have to take two or three steps. Not such a big problem given the state of the world these days, I know. But maybe one that I can find a solution to?

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        6 months ago
        MH19 wrote:

        To get out of it I have to take two or three steps.

        Usually you only need to click once anywhere outside of the window to close it. Does that not happen?

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