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Forum Discussion

MH19's avatar
MH19
Helpful | Level 5
6 months ago
Solved

How do I stop the Dropbox desktop app from opening whenever I start my computer?

I get a popup, as on the right in the image below, every time I turn on my computer. How do I stop this?  
desktop
  • Walter's avatar
    Walter
    5 months ago

    Thanks for clarifying that for us MH19 

    Since there's an updated version of the Dropbox desktop app, could you give it a go from this page directly and let us know if it improved matters at all? 

MH19's avatar
MH19
Helpful | Level 5
5 months ago

It happens every time I open my computer. No need to ask me any more questions, you have all the info. Thanks.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Thanks for clarifying that for us MH19 

Since there's an updated version of the Dropbox desktop app, could you give it a go from this page directly and let us know if it improved matters at all? 

  • MH19's avatar
    MH19
    Helpful | Level 5
    5 months ago

    Thanks. Sure I can do that. Why wouldn't my desktop app be updating automatically though?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    The recent build is very fresh so it might be because you didn't reboot your computer and/or quit and relaunch the Dropbox desktop app MH19 

    Let us know of any updates!

  • MH19's avatar
    MH19
    Helpful | Level 5
    5 months ago

    To the best of my knowledge, I've done these things. I closed dropbox as well as my computer multiple times. Is there any other reason it wouldn't be automatically updating?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey MH19, the new stable version of the Dropbox app had just come out when Walter suggested that you update to it; perhaps we hadn't given it enough time to update by itself.

    Did updating the app help at all with your issue?

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