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Forum Discussion
MH19
6 months agoHelpful | Level 5
How do I stop the Dropbox desktop app from opening whenever I start my computer?
I get a popup, as on the right in the image below, every time I turn on my computer. How do I stop this?
25 Replies
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- MH195 months agoHelpful | Level 5
Yes, I've got 228.4.5567 installed
- MH195 months agoHelpful | Level 5
Yes, I've got 228.4.5567 installed
- Neal5 months ago
Community Manager
Hi MH19,
Can you confirm if you're using the most up to date version of Dropbox? I believe a fix should be rolled out for this.
- Neal5 months ago
Community Manager
Thank you for confirming!
I just wanted to double check if there was any changes in behavior that I could pass on to the team. As I said, this is currently being worked on and I'll let you know of any updates as soon as I hear them.
- MH195 months agoHelpful | Level 5
Thanks Neal! Yes, it's still happening.
- Neal6 months ago
Community Manager
Hi MH19,
I just wanted to touch base with you again and let you know the team is currently addressing this issue.
In the meantime are you still experiencing this behavior? I just want to double check. I'll be keeping an eye on this issue for any updates I can share with you.
- Neal6 months ago
Community Manager
Hi MH19,
Thanks for reaching out on the Community. I've looked into this with the relevant team within Dropbox and they have informed me that this is possibly a bug and that they are fixing it as we speak.
As soon as there is an update, I will let you know!
- MH196 months agoHelpful | Level 5
Thanks Rich!
No. I need to click somewhere to make the toolbar visible on top of it. And then click the dropbox icon to minimize the interface box.
- Rich6 months ago
Super User II
MH19 wrote:
To get out of it I have to take two or three steps.
Usually you only need to click once anywhere outside of the window to close it. Does that not happen?
- MH196 months agoHelpful | Level 5
Thanks Hannah! Yes, sure, all help is welcome.
It's version 226.4.5094
I can click out of it, but part of what makes it bothersome is there's no "X" button. To get out of it I have to take two or three steps. Not such a big problem given the state of the world these days, I know. But maybe one that I can find a solution to?
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