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Forum Discussion

jxrgen's avatar
jxrgen
Helpful | Level 6
3 years ago

How to deactivate smart sync

Hi, is there any way to completly deactivate the smart sync "feature"?   Since that was introduced the dropbox service became really messy. I use selective sync a lot, now I have always I add new f...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey jxrgen, thanks for reaching out to the Dropbox Community.

 

To disable this feature, first you need to make sure that all your files are switched to 'available offline'

 

Once you've right clicked on the files and chosen 'make available offline' for everything, you should be able to disable the Dropbox system extension.

 

Let me know how it goes!

kyle88204's avatar
kyle88204
Helpful | Level 5
3 years ago

Hello, the Dropbox system extension option is not listed under my general tab.  I really want to disable this so all my files are always available offline on my computer.

 

Thank you

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