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Forum Discussion
jxrgen
3 years agoHelpful | Level 6
How to deactivate smart sync
Hi, is there any way to completly deactivate the smart sync "feature"? Since that was introduced the dropbox service became really messy. I use selective sync a lot, now I have always I add new f...
Megan
Dropbox Community Moderator
3 years agoHi jxrgen, did the content switch to offline after this?
You also mentioned changing the system extension, in the online mask. Could you walk me through the steps you took, in order to achieve that, please?
jxrgen
3 years agoHelpful | Level 6
I disabled the system extension like Hannah suggested with this manual: Dropbox system extension.
However, as this system extension is not necessarry for current macOS systems anyway I doubt that this will deactivate the smart sync on my Mac.
And yes, if I right click and "make offline" it downloads the content. Just like I said, nothing changed.
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