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Forum Discussion

jxrgen's avatar
jxrgen
Helpful | Level 6
3 years ago

How to deactivate smart sync

Hi, is there any way to completly deactivate the smart sync "feature"?   Since that was introduced the dropbox service became really messy. I use selective sync a lot, now I have always I add new f...
Account Settings
desktop
sync
kyle88204's avatar
kyle88204
Helpful | Level 5
3 years ago

I just realized when I add a new file shortly after the cloud icon beside the file name disappears and the file seems to be available in offline mode.  If this continues then my problem seems to be solved. I just had to choose make available offline the current files I have in dropbox for those to be available.   Hopefully they don't touch this again.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Keep an eye on this, and let us know if you come across any problems in the future kyle88204! 

  • jxrgen's avatar
    jxrgen
    Helpful | Level 6
    3 years ago

    so, is there a solution for current macOS systems too? Hannah Megan 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey jxrgen, the way the Dropbox for macOS app works, new files will indeed sync as online-only.

       

      As a workaround, you can make your entire Dropbox folder available offline.

      • jxrgen's avatar
        jxrgen
        Helpful | Level 6
        3 years ago

        that does not work because everytime i add a new folder it is set to only online by default ... that is acutally the essence of the problem

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