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Riley W.'s avatar
Riley W.
New member | Level 1
11 years ago
Solved

I am getting an error 500 when trying to access my account. Any ideas?

Does anyone know what this is all about? I can't access my file at all.

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  • Rich's avatar
    Rich
    10 years ago

    No further response and the issue related to this 500 error has been resolved. Closing thread. If you're reading this now and receiving a 500 error, then it is unrelated to the issue posted here. Please start a new topic.

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

5 Replies

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  • Sarah R.'s avatar
    Sarah R.
    New member | Level 1
    11 years ago

    I'm also getting the "error 500". I was trying to download a zip file sent to me by someone else, and when I try to download, I get the error message.

  • James B.12's avatar
    James B.12
    New member | Level 1
    11 years ago

    Same here.  Can't access file via browser access (Error 500) and the popup from the tray icon is telling me 30 minutes to sync a 25kb file.

  • Janet B.13's avatar
    Janet B.13
    New member | Level 1
    10 years ago

    I'm trying to see a file someone else sent me and keep getting the Error 500 message. I really would like to see the file!

  • Ed's avatar
    Ed
    Icon for Dropbox Staff rankDropbox Staff
    10 years ago

    Thanks for reporting - Checking it with our dev team. Did it just start 30min ago?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 years ago

    No further response and the issue related to this 500 error has been resolved. Closing thread. If you're reading this now and receiving a 500 error, then it is unrelated to the issue posted here. Please start a new topic.

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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