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Roberto Deretta's avatar
Roberto Deretta
New member | Level 1
2 years ago

I can't change my email address, why?

I just subcribed to Essential with an account registered with one email address...I would like to change it to another email but doesn't aloud me to do it. Always proposing to change password. The ...
Account Settings
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Roberto Deretta, thanks for bringing this to our attention.

 

Are you trying to change the email address on your account to the same email that is on a different Dropbox account?

 

This will help me to assist further!

SantoshRD's avatar
SantoshRD
New member | Level 1
2 years ago

Thanks, I think that the problem is solved.

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