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Forum Discussion
Rishi2
2 years agoExplorer | Level 3
I can't login using my Google account. Unknown error, or account disabled.
I have been using drop box for a long time but recently(2-3 weeks ago) I'm no longer able to login through my Google account. It either shows unknown error or account disabled . It had tons of work related docs ., someone please help!
- Megan
Dropbox Staff
Hey Rishi2, let's jump right into this!
Is it possible that you were part of a Business team? I'm asking, because you might see the disabled message, if the admin removed you from the team.
Can you also send me a screenshot of the exact message you're getting on your end? If I were you, I'd also check my emails, to check if there are any Dropbox-related messages there, that can inform you about this.
Keep me posted!
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