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Forum Discussion
I keep seeing a red exclamation flag on the Dropbox icon.
Why do I always see a red exclamation point on my Dropbox icon, but when I go online, there's no red icon, and no problems flagged? It's very annoying.
It's got to be something unique to my account: I completely uninstalled and then reinstalled Dropbox, and the red flag showed up immediately, although my files are there.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Robert T.30, I see on the screenshot a "keep your Mac files backed up" notification; if you click on "close", does the red exclamation icon go away?
- Mark
Super User II
Hi Robert T.30
I actually dont think thats an ! its a notification (1).
I had a similar issue on a mac that it just wouldn't go away. Its worth clicking on the bell icon though and seeing if anything is in that 🙂
I assume Dropbox is too perfect a company to acknowledge their bugs? Let alone fix them?
- Hannah
Did you try my suggestion, Robert?
Let me know if it doesn't work.
Yes, I did, and it didn't cure the problem.
- Hannah
Thanks for trying, Robert.
In this case, can we reach out to you via email, so we can investigate this issue further?
Yes
- Megan
