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Forum Discussion

Robert T.30's avatar
Robert T.30
Explorer | Level 3
2 years ago

I keep seeing a red exclamation flag on the Dropbox icon.

Why do I always see a red exclamation point on my Dropbox icon, but when I go online, there's no red icon, and no problems flagged? It's very annoying. 
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Robert T.30!

 

Would you mind clarifying what you're referring to? I switched our communication to email, in order for us to have a closer look into this. 

 

Or, we might potentially need to escalate your case to our specialized team. 

Robert T.30's avatar
Robert T.30
Explorer | Level 3
2 years ago

Would you mind escalating this? It would probably be more efficient.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    You'd need to reply back to the email with the info I asked, and I'll take it from there Robert T.30. 

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