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cvhmanchester's avatar
cvhmanchester
Explorer | Level 3
3 months ago

Issues logging into the desktop app, I can't get past the login page.

Earlier in this week, I was able to log into my institutional and personal accounts. I am using Will 11 on my PC with Firefox. I then changed the setting for the institutional account to online onl...
account access
desktop
windows
cvhmanchester's avatar
cvhmanchester
Explorer | Level 3
3 months ago

Thank you

The Dropbox directories appear on 3 different drives.

C: This SSD drive is for programs on "C:\Users\*****\The University of ?????? Dropbox"

G: This HD drive is for my personal files

H: This HD is for storage of a large image database for sharing with a colleague

The Sync tab link goes to this url

https://help.dropbox.com/account-settings/view-preferences#The-Sync-tab

Do you mean this?

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 months ago

    That looks like only one is syncing to your machine cvhmanchester​ 

    Are both accounts still connected on the web? Can you see both when you go to http://www.dropbox.com/home and then click on the icon top right and the very bottom option should be to show your other personal account

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