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Forum Discussion

cvhmanchester's avatar
cvhmanchester
Explorer | Level 3
3 months ago

Issues logging into the desktop app, I can't get past the login page.

Earlier in this week, I was able to log into my institutional and personal accounts. I am using Will 11 on my PC with Firefox. I then changed the setting for the institutional account to online onl...
account access
desktop
windows
cvhmanchester's avatar
cvhmanchester
Explorer | Level 3
3 months ago

I seem to have created two parallel threads.

The other thread answers your question

https://www.dropboxforum.com/discussions/101001019/issues-logging-into-the-desktop-app-i-cant-get-past-the-login-page-/847002

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hi cvhmanchester, thanks for the details. In order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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