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VS_DXB's avatar
VS_DXB
New member | Level 2
5 years ago

lost phone. How to disable 2-factor authentication without the old phone and auth app?

lost phone. How to disable 2-factor authentication without the old phone and auth app?
account access
Account Settings
security
VS_DXB's avatar
VS_DXB
New member | Level 2
5 years ago

Thank you. Yes, I have thee codes. Pls advise detailed step-by-step how to disable 2-F auth and then I'll be able to enable it with the new phone. Thanks

Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 years ago
VS_DXB wrote:

Pls advise detailed step-by-step how to disable 2-F auth and then I'll be able to enable it with the new phone.

The link I provided above explains how to access your account using your backup codes, as well as how to disable two-step authentication once you get signed in.

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