Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

wayneferro1's avatar
wayneferro1
Helpful | Level 6
3 years ago
Solved

My phone lost contact to Dropbox

Lots of problems with  dropbox.

Now i have lost the contact between my cell phone and my computer, how can i marry the two together again?

Thx for your help.

Wayne

account access
Account Settings
Mobile
  • wayneferro1's avatar
    wayneferro1
    3 years ago

    i AM SIGNED INTO BOTH BUT DIFFERENT PICS ON EACH, PHONE AND COMPUTER

13 Replies

Replies have been turned off for this discussion
Show More
  • wayneferro1's avatar
    wayneferro1
    Helpful | Level 6
    3 years ago

    i am so frustrated and ready to pack it all in,

  • wayneferro1's avatar
    wayneferro1
    Helpful | Level 6
    3 years ago

    i AM SIGNED INTO BOTH BUT DIFFERENT PICS ON EACH, PHONE AND COMPUTER

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    wayneferro1, if you’re not seeing the correct files on the mobile app, log out of it with these steps and sign back in with the email address and password of your other Dropbox account/the one you're signed in on your desktop app.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!