Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
wayneferro1
3 years agoHelpful | Level 6
My phone lost contact to Dropbox
Lots of problems with dropbox.
Now i have lost the contact between my cell phone and my computer, how can i marry the two together again?
Thx for your help.
Wayne
i AM SIGNED INTO BOTH BUT DIFFERENT PICS ON EACH, PHONE AND COMPUTER
13 Replies
Replies have been turned off for this discussion
- Rich3 years ago
Super User II
wayneferro1 wrote:
Now i have lost the contact between my cell phone and my computer, how can i marry the two together again?
Your cell phone and computer don't link together. Each one links separately to your Dropbox account. In order to see the same files on both, just make sure that you're signed in to the same Dropbox account on both.
If needed, uninstall the Dropbox app from your phone and reinstall it. Sign in with the same email address you used to sign in to Dropbox on your computer.
- wayneferro13 years agoHelpful | Level 6
I somehow lost my connection of my cell phone to my computer. when i deleted files in dropbox to get under the maximum of the free usage box.
Thx, Wayne
- wayneferro13 years agoHelpful | Level 6
thank you i will try that.
- wayneferro13 years agoHelpful | Level 6
thx
- Rich3 years ago
Super User II
I see that you've posted elsewhere on the forums using a different account ( wayneferro1 vs wayneferro ), so you most definitely have more than one account. Make sure you're using the same account on both devices.
- wayneferro13 years agoHelpful | Level 6
I have, the 3 photos sit in transfer, but don't show up on my cell phone
- Jay3 years ago
Dropbox Community Moderator
Hi wayneferro1, thanks for bringing this to our attention.
Are you referring to signing out of the Dropbox mobile app so that it's no longer linked to your account?
Are you able to sign back into the account?
This will help me to assist further!
- wayneferro13 years agoHelpful | Level 6
still not able to open on cell phone
- wayneferro13 years agoHelpful | Level 6
Im have both cell phone and computer setup and i transfer from computer to cell and it does not go
- wayneferro13 years agoHelpful | Level 6
i am in on both and still i can't seem to have both looking the same
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!