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lauram73's avatar
lauram73
Explorer | Level 4
4 years ago
Solved

No option for "make online only" when I right click my files

I have a professional DropBox account and I'm working on a Mac, OS 12.5.

I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-click on the folders, however, I'm not getting the option from the drop-down menu to make the files online only. Any suggestions?

Thank you!

desktop
dropbox business
Mac
sync
  • Jay's avatar
    Jay
    4 years ago

    Could you check if you've enabled the Dropbox extension in Finder in the Mac OS settings?

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  • charlotte c.11's avatar
    charlotte c.11
    New member | Level 1
    11 months ago

    Same. I can not get this to work and it's making my laptop unusable 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hi there charlotte c.11 -- sorry to hear about this.

    Could you please clarify your device's OS version and the version and status of the Dropbox desktop app as shown in your menu bar/system tray?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Could you resume syncing and send me a screenshot of the options you get when you right click on your files inside the Dropbox folder charlotte c.11? 

  • tartaronne's avatar
    tartaronne
    Explorer | Level 3
    11 months ago

    Two years ago I just gave up getting an answer or a solution.  tartaronne

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