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Forum Discussion

Pekkztr's avatar
Pekkztr
New member | Level 1
2 years ago

Recent activity empty on the desktop app on macOS

Is it just for me that ever since the latest update, nothing ever shows up in recent activity?
desktop
Mac
windows
Pekkztr's avatar
Pekkztr
New member | Level 1
2 years ago

OK, after some research, here is what I've found.

On my work PC (first image) it works as it should and always have done.

On my Mac at home, it is empty (second image). Shared tab is also empty. Everything else seems to work as expected.

Same account, same versions.

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the info. Could you confirm the version of Mac OS and of the Dropbox desktop application that you're running on your device?

  • TimRobinson's avatar
    TimRobinson
    New member | Level 1
    2 years ago

    I'm on Ventura 13.6.9
    Not 100% sure about the Dropbox app version (how do I find that?) but it says 212.4.5767 in the preferences/general tab

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for that additional information TimRobinson - much appreciated.

      Does this persists after rebooting your computer?

      If it does, can you quit the app and relaunch it after signing out and back into your account through the app's preferences? 

      If you still get the same results, please send us a screenshot so that we can have a visual too. 

      • TimRobinson's avatar
        TimRobinson
        New member | Level 1
        2 years ago

        Hey Walter, I just logged in again and it seems to have resolved itself so thank you! Strange because I had already tried that previously. But glad it's working again. I appreciate the attentiveness to my issue.

  • Pekkztr's avatar
    Pekkztr
    New member | Level 1
    2 years ago

    I am running Ventura 13.7.1, and Dropbox version 212.4.5767 on both machines.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for clarifying that for us Pekkztr did you try any of the mentioned suggestions yet? 

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