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Milo C.1's avatar
Milo C.1
Explorer | Level 3
2 years ago

Under Dropbox "Your activity" on my Mac, hidden synced files appear temporarily then disappear

Under Dropbox "Your activity" on my Mac, when a normally "hidden" file is synchronized (e.g. files in a "dot" folder, like .syncfolder), it appears briefly in the "TODAY" section, then disappears. Is...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Milo C.1, we'd definitely be happy to look into this.

 

However, I don't think you can upload a screencast here. Do you think you can try sending a couple of screenshots? 

 

If not, then we can switch over to email, in order for you to send me the video there. 

Milo C.1's avatar
Milo C.1
Explorer | Level 3
2 years ago

Considering that this is a dynamic problem, I think it would be easier to see the behavior with a short video, so email would be more better. But if you prefer images, I’d appreciate help uploading them… I can’t figure out how to do that on your web site.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Milo C.1, feel free to contact the support team directly with this information, and when you get the automated response, you can submit a video as well in reply to that email.

    • Milo C.1's avatar
      Milo C.1
      Explorer | Level 3
      2 years ago

      Okay, I submitted a "new" support request with the video attached, and also replied to this case's email notification with the video attached. Hopefully one of these will reach you.

       

      Thanks

      • Milo C.1's avatar
        Milo C.1
        Explorer | Level 3
        2 years ago

        It is ticket #24402451

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