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mas12509's avatar
mas12509
Helpful | Level 6
8 months ago

Almost impossible to login due to "games" captcha

Hi everyone! I have a problem I hope you can help me resolve. I use my Dropbox free acount to move files from my phone to the office computer. They are personal things, so I can't install the app o...
account access
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hi everyone! I wanted to let you know that our team is aware of this issue and they’re actively working on a fix. 

Thank you all for reporting this and for your patience so far.

  • dch0jmh's avatar
    dch0jmh
    New member | Level 2
    8 months ago

    Well, it was 4 days ago that you said the team is "working on a fix". I've hit the same problem today, with both the "seats in chairs" one and the audio. I've wasted upwards of an hour on it.

    Each one goes through 10 challenges, which each takes many clicks or much waiting. Even if it says I've passed, it just goes back to the beginning.

    I have literally never seen captchas this lengthy before. And they don't even work.

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