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I can no longer log in because of the new "games" captcha
I have been using the Dropbox free account for several years now. However, I am currently no longer able to log in to the site because the login puzzle is not working. This cost me a total of 30 minutes of my time. With the best will in the world, I can't afford this waste of time. I will therefore refrain from using Dropbox in the future if no solution is found.
9 Replies
- Hannah
Dropbox Staff
Hey jetter100, sorry to see that you're having trouble.
I understand where you're coming from and I've passed your feedback to our team about this.
Can you check the suggestions on this thread and let me know if they help?
Thanks.
This thread also has no resolutions just more people locked out of their accounts because of the captcha failing to verify. Is this a windows 11 issue?
Same issue here.
Login with Firefox fails anytime, using Edge succeeds, but all my shared files have gone.
Please restore the old captha and bring my shared files back.
Thanks
Hey Hannah,
I am owner of two accounts. One private and one sharing with other people. Both show all maps only but nearly all files are not visible anymore or gone. Recently uploaded, today, files are visible but previous uploaded files not visible in both accounts and the mobile app.
There were visible a while ago, so what Update has been done that caused this.
And please make the captcha working with Firefox iso Edge only
Regards
Hans
ALL DAY we've battled with these puzzles! Trying to set-up a new PC in the office on a Thursday is bad enough but to be met with these captcha puzzle is just infuriating. Surely I can prove my humanity in less than 10 tasks! We are still no closer to getting logged in :)
We've all had windows updates this morning so I'm wondering if this has caused an issue?
I absolutely hate these stupid games puzzles. They are bad and you should feel bad for ever implementing them. I couldn't subscribe to a dropbox plan because of them.
