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mas12509's avatar
mas12509
Helpful | Level 6
8 months ago

Almost impossible to login due to "games" captcha

Hi everyone! I have a problem I hope you can help me resolve. I use my Dropbox free acount to move files from my phone to the office computer. They are personal things, so I can't install the app o...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey dch0jmh​ and raaaadrop​, thanks for chiming in here.

I completely understand where you're coming from and your feedback has been passed along.

We'll make sure to keep you updated with any news.

mas12509's avatar
mas12509
Helpful | Level 6
8 months ago

On this comment, I'm closing my account.

I've moved my files elsewhere - as soon as this discussion is closed (I'm the one that opened it, I don't want to impact other users) I deleting my account completely.

It has been a week, but instead of resolving the problem, the situation is getting worse. "Understanding" and "passing along" are not enough, I'm not waiting weeks for someone to realize they have to go to the logs of the days where everything was working right, and do a simple copy and paste.

I'm hoping other users will get to the same conclusion - if Dropbox doesn't care for users to be able to access their account, then the accounts shouldn't be there.

  • dch0jmh's avatar
    dch0jmh
    New member | Level 2
    8 months ago

    I'm on the same page, mas12509​ 

    But please don't do anything that would delete this thread, as lots of people have been redirected from other threads to post here and it seems to be the best/only chance of making our feelings felt.

    I've been loyal to Dropbox for many years now, but this insanity is close to breaking the camel's back.

    • mas12509's avatar
      mas12509
      Helpful | Level 6
      8 months ago

      Absolutely dch0jmh​, the account will stay open to support the thread.

      No way I'll keep using Dropbox after this through, this level of total indifference regard users is something I don't tolerate.

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