Forum Discussion

cemnow's avatar
cemnow
Explorer | Level 3
2 years ago

Can not log into my dropbox account

Hi All,   I have a issue, i can not seem to log into my dropbox account, after trying everything (including checking my gmail settings) I am hopeless. I have tried setting up a new password, lo...
account access
security
cemnow's avatar
cemnow
Explorer | Level 3
2 years ago
Yes, my password and email is correct, it is the 6 digit security code.

Again, i have tried everything.
So yes, i checked my spam and added the no-reply email address to my email contacts.
Everything you can imagine, i tried.

And its not about the account that im writing this from, but i had to log in to write in this community forum (which I find very interesting since i can not log in) so i logged in with a new account.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

No worries cemnow!

 

Can I send you an email, in order for us to have a closer look into this? 

  • cemnow's avatar
    cemnow
    Explorer | Level 3
    1 year ago
    Hi Megan,

    Yes please that’d be awesome!
    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Hey cemnow! Please check your email address, when you can. You should have a new email from me.

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