We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Quangkhai
4 years agoHelpful | Level 5
Cannot log into Dropbox account
I tried to log into my account , but cannot log in, there is an error message as below :
Can you please help me solve that problem ?
Two-step verification text message couldn't be sent. ...
VJSC Staff
4 years agoNew member | Level 2
chào bạn, mình cũng bị cùng một vấn đề
vấn đề của bạn đã được giải quyết thế nào thế ạ?
Megan
Dropbox Community Moderator
4 years agoHi VJSC Staff, I'd be more than happy to help!
Does this happen to all of our platforms, when you try to sign into your account? Can you send me a screenshot of the error you see too?
Keep me posted!
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!