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Forum Discussion
Cannot log into Dropbox account
I tried to log into my account , but cannot log in, there is an error message as below :
Can you please help me solve that problem ?
Two-step verification text message couldn't be sent. ...
Hi ,
I am having the same issue.
When I try logging into dropbox I get message as below. It was working fine 10 days back I never had an issue. All sudden now I am getting below error message.
Two-step verification text message couldn't be sent. <a href="/help/364">Help</a>
I do not have backup code; Dropbox is not linked to any device. I do not have backup phone number. Please help! my ticket #19908374 Larry was looking into this issue none the of steps is given works for me . Please help!
Suneetha
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi LRoche, I’m sorry to hear about this.
In order for our support agent to keep looking into your case, I’d strongly suggest replying back to them in the same email thread.
Since they have more account visibility than we do on the forum, they’ll be able to further help.
We've also left them an internal note, so that they know you've reached out to us here.
