Can't access email associated with my account

I am having the same problem.  I need to login to my account but no longer have access to the email to retrieve the code.  Is there anyway around this?  

Hi anonymous1231, could you try the steps in the previous post by Megan to contact the support team for them to assist further on this matter?

Hi there, I have a similar problem,

The email linked to the account is closed as it was a work email I no longer have access to - I can not access my dropbox as I cannot access due to needing the 6 figure code. Is there a way around this?

I have 2 accounts, one which was a basic account and that I can access but most of my files are in my upgraded account which I no longer have access to.  Can you help?

Hey sndeall, I'm afraid that without access to the email address, there's not much that can be done, but have you tried reaching out to our support team?

I'd suggest opening a private browsing/Incognito window and going to this page.

From there, you can submit a help request to our team and once you have the ticket number, please send it along here as well.

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This email to trying access.

Full name
agath [removed]

I am not choyor ekzat date bute I am using in last 5to 7 yar dropbox account.

I am currently in last lokeshon

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I am last successfully login

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I am fast login mobail semsanggalaxy duos.

Second login Coolpad cool one mobail .

Thard login redmi 5a mobail.

Fourth login (carant)redmi9powor mobail.

File nem

May Fred... Doqmen

May Gmail account is blocked .

I am lost may email account and dropbox account axass

Iam not any one time password..

I am login new game I'd. [removed]

and black ([removed])Gmail ID is sem ip address

Please help me may dropbox account Recavary without old email address

[personal information removed per the Community's Guidelines]

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Agath malde wrote:

Please help me may dropbox account Recavary without old email address

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You can try contacting Support, but without access to the email account, it's unlikely that you can gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.

• https://help.dropbox.com/account-access/lost-email-access

To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

• https://www.dropbox.com/support/sign-in-issues

I do not have access to the email to the dropbox account that is being charged every month, and I wish to cancel the account as it it no longer being used. I tried to contact support and due to my subscription status I can only access support community and that led me here, so how can I cancel my account and what is required that is what I need to know please

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JesperFiltenborg wrote:

I do not have access to the email to the dropbox account that is being charged every month, and I wish to cancel the account ... I can only access support community ...

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You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

• https://www.dropbox.com/support/billing-issues

 not correct. I have followed your instructions to full extent, and as I do not have a 12 digit code from my bank I am trying to contact billing but end up having to log in or use the chat bot which only can answer predefined questions. So I am stuck, and again need your help. please .

JesperFiltenborg, if the account was upgraded directly via our Dropbox website (and not Google Play/iTunes), we can log a ticket for you and further help via email.

We can contact you at the email address you see here.