Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

tinatoby's avatar
tinatoby
Explorer | Level 4
2 years ago
Solved

Create a password to lock Dropbox on phone

Hi, is it possible to create a password so I can lock my DropBox App on my iPhone?  my android let me lock DropBox using Eset Security but it does not work on Iphone. i would appreciate any advic...
account access
Mobile
security
  • Mark's avatar
    Mark
    2 years ago

    Yes there is

     

    Click on the 'Personal' icon on the bottom, then tap cog at the top and you can set a PIN

tinatoby's avatar
tinatoby
Explorer | Level 4
2 years ago

sorry, confused.

have yet to sort out how to create a passcode to access lockbox on my iphone.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
tinatoby wrote:

sorry, confused.

have yet to sort out how to create a passcode to access lockbox on my iphone.

The instructions given already show you how to do that.

  • tinatoby's avatar
    tinatoby
    Explorer | Level 4
    2 years ago

    I am so sorry, but i have no Personal icon at the bottom of the page! i clicked on the icon at the top right but no option to set a password.    I use the shortcut icon on my desktop, so I logged into Dropbox on the Web, but still no use. it's ok.  I will find it eventually.  thanks for the previous response.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 years ago
      tinatoby wrote:

      I use the shortcut icon on my desktop, so I logged into Dropbox on the Web, but still no use.

      Are you doing this on a mobile device or a computer? The option to set a passcode on the Dropbox app only exists in the mobile apps. You can't set a passcode on the app installed on your computer.

       

      • tinatoby's avatar
        tinatoby
        Explorer | Level 4
        2 years ago

        Hi,  its on my desktop computer!  ive done one for the iPad and iPhone now with other directions. its just the short cut on my desk top I am now having difficulty with.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!