Error 500 when trying to delete my account

Hi re12345, before we go any further, could you attach a screenshot showing the error you're getting?

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

Hi Hannah, just revisiting this after some time. Still have the same problem, could you please reach out to me via email? 

I have updated my account to an email address I can be reached at.

Thanks!

Hmm, is it possible to try while connected to a different network?

If it persists, let me know and I can reach out to you via email.

Hi Hannah,

I've tried in both Chrome and Edge private/non-private sessions and still the same error.

Thanks

Thanks for bringing this to our attention, re12345.

Can you try it from a different web browser or a private browsing window and let me know how it goes?

Thanks.