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Tabata P's avatar
Tabata P
New member | Level 2
6 months ago

"Failed to send text message for two-step verification" error when trying to sign in

Impossibile inviare l’SMS per l’autenticazione a due fattori. <a href="/help/364">Assistenza</a> I'm facing this huge problem I can't get inside my dropbox!
account access
Account Settings
two factor authentication
Nik12's avatar
Nik12
New member | Level 2
6 months ago

I have the same problem, tried different browsers, and tried resetting my password. Now stuck in an endless Captcha loop which never lets me in. Have had to create a new account with a different email address in order to post this - pls help!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    No worries Nik12, I'm here to help! 

    I also sent you an email, and I'll be happy to have a closer look into this there.

    If you need something else, please let me know and I will be more than happy to help every step of the way.  

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