Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Tabata P's avatar
Tabata P
New member | Level 2
6 months ago

"Failed to send text message for two-step verification" error when trying to sign in

Impossibile inviare l’SMS per l’autenticazione a due fattori. <a href="/help/364">Assistenza</a> I'm facing this huge problem I can't get inside my dropbox!
account access
Account Settings
two factor authentication
Caroncini6's avatar
Caroncini6
Helpful | Level 5
6 months ago

Dear Megan, Tabata P and Nik12​, I have just started receiving the six-digit sms codes again. Thank You as well for Your kind consideration.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Glad to hear that, Caroncini6! For anything else, feel free to give us a nudge.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!