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Chuckito's avatar
Chuckito
New member | Level 2
3 years ago
Solved

Get off shared accounts and get new one

How can I get my name deleted from 2 accounts that are owned by other people? Then open my own free account?
account access
Create or delete account
  • Hannah's avatar
    Hannah
    3 years ago

    Thanks for the update, Chuckito.

     

    Were these two accounts part of a Dropbox Business team(s)?

     

    If so, only the admin of the team can remove them from the team, by converting them back to individual accounts.

     

    Once that's done, you can go ahead and delete them, to free up the email addresses and use them for new Dropbox accounts.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the update, Chuckito.

 

Were these two accounts part of a Dropbox Business team(s)?

 

If so, only the admin of the team can remove them from the team, by converting them back to individual accounts.

 

Once that's done, you can go ahead and delete them, to free up the email addresses and use them for new Dropbox accounts.

Chuckito's avatar
Chuckito
New member | Level 2
3 years ago

Thanks Hannah,

 

I am checking with the Box owners to have my access deleted.

 

Chuckito

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