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Antman7's avatar
Antman7
Explorer | Level 3
2 years ago

Getting an error when signing in with my old email address and password

I can't get into my old account and the email is different now and I had remembered login and password saved in phone and when I try to login in it says error sign in etc. I tried emailing them but it's only one letter change in the emails smh I had a lot of stuff on that account and I had the premium subscriptions multiple times

account access
Error Messages
security

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks, Antman7, I just emailed you, so we'll continue looking into this there.

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