Forum Discussion

Viglundsdottir's avatar
Viglundsdottir
Explorer | Level 4
5 years ago

I can´t access my account, because the email isn´t mine any more

I used to have a Dropbox account and I don´t know the password for it and I don´t have access to the email address anymore.  All the baby photos of my children are in there, so I really need to acce...
account access
security
TaliaG's avatar
TaliaG
New member | Level 2
3 years ago

I'm having the same problem, my email was hacked years ago but I still was able to log on using that email until yesterday I accidentally signed out. All my baby photos are there and I can't access my old email (many attempts with outlook but their auto response is always no) I don't know what to do!

TaliaG's avatar
TaliaG
New member | Level 2
3 years ago

Hi all,

 

I was able to use my account for the last few years. I cannot access it now and I can't reset my password as my email doesn't exist (was hacked years ago and outlook with many attempts and auto response will not give it back)

all my daughters baby photos over the last 7 years are in my account! 😞

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