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Payaso7x's avatar
Payaso7x
Explorer | Level 3
3 months ago

I can no longer access my linked email address. How can I enter my Dropbox account?

Hi, 
So i haven't logged into my main account in a bit. The last time I did, we didn't receive a verification code to email.
I can no longer access that email, but I remember my account password. How do I go about this?

Dropbox Plan
( Standard.)
Are you a Team Member or Admin?
(Not sure)
Do you have access to the email linked to the account?
(Not sure)
Are there any devices connected to your Dropbox account?
(There used to be my old phone.)

Question or Issue
Added a ticket but was unsure of information like when I made the account and other information.

account access
emails
security

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Thanks for that, Payaso7x, hopefully our team will be able to help you with this!

    Let us know if you need anything else.

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