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John Bingley's avatar
John Bingley
Helpful | Level 5
7 months ago

I can't access my Dropbox account online due to captcha.

It is now a couple of months since I posted about the fact that whether I attempted the visual or audio puzzles to access Dropbox I was always told I had failed.  I tried again today and got 9 of th...
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John Bingley's avatar
John Bingley
Helpful | Level 5
7 months ago

The puzzles do not appear every time fortunately. I have no problem with the code sent to my phone so I can access Dropbox if the puzzles do not appear.

Fortunately up to now my phone and tables appear to be puzzle free, so i can use them as well.

 

The next time i am rejected I will take a screenshot and forward it to you. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Thanks for that, John Bingley, we'll wait for your update.

    • John Bingley's avatar
      John Bingley
      Helpful | Level 5
      6 months ago

      Once again I was prevented from  completing a puzzle. I  attempted around 60 moves, the attached is just a few of those moves.

      https://www.dropbox.com/scl/fi/2reqkugq9t1dzcpx42mur/Dropbox-puzzle.mp4?rlkey=yi59g3g9q6bclhyp4qo19wrfa&st=xviyy7hy&dl=0

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