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gino2000's avatar
gino2000
New member | Level 2
5 months ago

I can't log in to my account due to the Captcha

The captcha takes multiple minutes to complete, and better yet, it will either say that I have failed the captcha OR complete the captcha to only refresh the page and ask me to log in again. Because ...
account access
security
Web
gino2000's avatar
gino2000
New member | Level 2
5 months ago

I want to add that I have this issue on different devices, different browsers and different networks. Both the audio and "Game" captcha do not work.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi gino2000, just checking to see if you saw our last reply. 
If you still need any help, feel free to reach out to us with the information we requested.
If your issue has been solved, let us know what worked for you!

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